Eurotext Translations is proud to announce that it has recorded strong results from its six-monthly 10/11 Customer Satisfaction Survey, with an overall rating of 95% for customer satisfaction.
Having successfully entered its third year of ISO 9001:2008 and EN 15038:2006 certification, Eurotext Translations feel these achievements reflect its committment to delivering the very highest standards to clients over the past 20+ years.
2011 – ISO 9001 & EN15038 Certification Renewal
Eurotext is delighted to announce that it has successfully renewed its certification for the two international quality standards: ISO 9001:2008, as well as EN 15038:2006, the only quality standard designed specifically for the translation services industry. Annual NSAI surveillance audits were conducted across the organisation in February 2011, and we are very pleased to be entering our third year with full ISO 9001 and EN 15038 certification.
ISO 9001:2008 specifies the requirements for a quality management system where an organisation must demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements. Its objective is to enhance customer satisfaction through effective application of the system, including continuous improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
EN 15038:2006 Created by the European Committee for Standardisation (CEN), EN 15038:2006 is the only quality standard designed specifically for the translation services industry. It specifies best practices and requirements for translation and localisation processes, the qualification of language professionals and the contractual framework with the customer.
2010 - Surveillance Audits, Customer Satisfaction Surveys and New Premises
Dun Laoghaire, County Dublin, Ireland – January 4th, 2010
After 15 years operating from premises in Pearse Street, Dublin, 2010 sees Eurotext opening the New Year from brand new offices in Dun Laoghaire, County Dublin.
In keeping with this fresh start to the new decade, Eurotext is pleased to announce that it has successfully completed annual NSAI surveillance audits conducted across the organisation in late December 2009 for the two international quality standards, ISO 9001:2008 and EN 15038:2006 – the only quality standard designed specifically for the translation services industry.
Eurotext also recorded strong results from its six-monthly 09/10 Customer satisfaction survey with an overall rating of 98% for Customer satisfaction and an 8% point increase in the “Very Satisfied” category compared with the Quarter 1 09/10 survey.
Jennifer Walsh, CEO of Eurotext Translations commented “These results reconfirm Eurotext’s commitment to delivering high-quality process-driven solutions to our customers, whilst ensuring that Eurotext continues to provide a strong financial solution in the current global environment. Eurotext Translations is strongly committed to our clients’ global success and our clients’ feedback is our most valuable asset and one Eurotext constantly builds on to continually improve our processes, products and support.”
About Eurotext Translations Eurotext Translations is a leading provider of professional translation and linguistic services, delivering high-quality, cost-effective language solutions to dynamic multinational companies and organisations throughout Europe, USA and Asia. Our international team of experts work together to provide the quality you expect of a global translation partner with the attention to detail you deserve. Since it was founded in 1989, Eurotext Translations has differentiated itself through its dedicated customer focus. Our team at Eurotext believes passionately in identifying customers' language needs, and matching these requirements with the most appropriate linguistic team, developing products and services to meet those needs.
For more information, please contact:
Alan Duffy Eurotext Translations Unit 4, Adelphi House Upper George’s Street Dun Laoghaire Co. Dublin
+ 353 1 7096400
Certified to two world-class quality standards
Eurotext Translations, a leading provider of professional translation and linguistic services to multinational companies and organisations, today confirmed that it has been certified to two world-class quality standards: ISO 9001:2008 and EN 15038:2006.
Eurotext Translations has been committed to delivering the very highest standards to clients for over 20 years. To achieve this, Eurotext has enhanced an already rigorous quality management system to meet ISO 9001:2008 and EN 15038:2006 requirements, attaining certification for the provision of translation; web, software and multimedia localisation; linguistic testing; and multilingual copy-editing, desktop publishing, print management and consultancy services.
Eurotext Translations is an ISO 9001-certified provider of high quality translations to the life sciences sector. We have helped many of the world’s life sciences companies significantly improve time to market through the deployment of Eurotext’s linguistic services, superior project management and software solutions. We understand the particular requirements of this highly regulated industry and work closely with our clients to ensure all their translated materials meet the needs of customers, physicians and patients.... Read More
At Eurotext Translations, we have helped many of the world’s largest medical devices manufacturers to significantly improve time-to-market delivery through the deployment of Eurotext’s linguistic services, superior project management and software solutions to manage the delivery of information across all target market languages. We understand the particular requirements of this highly regulated industry, and work closely with our clients to ensure all their translated materials meet the communication needs of customers... Read More
Eurotext Translations has a significant number of clients in the software engineering and information technology sector. Our involvement in this industry dates back over many years – indeed the location of our headquarters in Dublin, Ireland, makes us ideally placed to participate in this sector. Our ICT experience is extensive and encompasses CRM applications, telecoms, software, hardware, storage solutions, mobile devices and consumer electronics for leading blue chip organisations throughout the US and Europe... Read More
When tight schedules mean time for translation is limited, focussed and efficient translation project management can make all the difference. Time and again, Eurotext’s skilled and experienced project management team has responded to the demands of an increasingly time-sensitive market and delivered winning solutions to our clients, many of whom have partnered with Eurotext Translations for more than 10 years... Read more
Eurotext has its roots in translation for the engineering and technical sectors. Two decades on, this is an area where Eurotext continues to excel. Translation for the engineering and technical sectors is one of the most challenging fields of translation. Terminology can be highly specific, concepts are often complex, and absolute accuracy is a must. Linguistic skill alone is not enough: translators also need a sound understanding of the content they are working on.... Read More
Eurotext Translations has over 10 years experience working with clients who specialise in electronic learning, organise e-training courses for their employees worldwide, or require localised corporate presentations or e-commercials. We can blend our subject matter expertise, for example in medicine or banking, with our knowledge of e-learning media to create-tailor made courses in your languages. Amongst the content we localise are training courses, corporate presentations, certification programs, e-commercials, books and games... Read More
The provision of professional, consistently reliable translation and linguistic solutions to the legal profession is one of the foundation stones of Eurotext Translations. With a legal translation track record dating back to 1989, Eurotext has worked to develop the range and depth of language solutions it offers to the legal world. Eurotext partners with law firms and corporate legal departments to deliver timely, quality and specialised legal translation solutions in a streamlined and cost-effective manner... Read More
Your corporate identity is all important. It has taken many years to develop and position your brand and you want to ensure that this messaging is intact across all your target markets. As your business grows, branding becomes more and more important. Introduce translation into the mix and things get even more interesting. Suddenly, there are many more elements to manage and cultural preferences to take into account. Where do you start?... Read More
Eurotext Translations has provided translation and localisation solutions to the financial services industry for two decades. Our involvement in this sector started with an early demand for professional, reliable and informed financial translation and localisation solutions from Ireland’s International Financial Services Centre located on the Dublin quays. Over the twenty years since then, Eurotext has developed a range of translation and localisation solutions designed for internationally traded financial services... Read More
The provision of professional and consistently reliable translation and linguistic solutions to dynamic corporations is a core skill of Eurotext Translations. From the earliest days of its 20-year history, Eurotext has worked to develop the range and depth of language solutions it offers to the corporate world and provide professional, speedy and accurate translations for today’s information-hungry environment. Eurotext works with clients to deliver specialised translation solutions in a streamlined and cost-effective manner... Read More