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2010 - Surveillance Audits, Customer Satisfaction Surveys and New Premises E-mail

Dun Laoghaire, County Dublin, Ireland – January 4th, 2010

tick_successAfter 15 years operating from premises in Pearse Street, Dublin, 2010 sees Eurotext opening the New Year from brand new offices in Dun Laoghaire, County Dublin.

In keeping with this fresh start to the new decade, Eurotext is pleased to announce that it has successfully completed annual NSAI surveillance audits conducted across the organisation in late December 2009 for the two international quality standards, ISO 9001:2008 and EN 15038:2006 – the only quality standard designed specifically for the translation services industry. 

Eurotext also recorded strong results from its six-monthly 09/10 Customer satisfaction survey with an overall rating of 98% for Customer satisfaction and an 8% point increase in the “Very Satisfied” category compared with the Quarter 1 09/10 survey.

Jennifer Walsh, CEO of Eurotext Translations commented “These results reconfirm Eurotext’s commitment to delivering high-quality process-driven solutions to our customers, whilst ensuring that Eurotext continues to provide a strong financial solution in the current global environment. Eurotext Translations is strongly committed to our clients’ global success and our clients’ feedback is our most valuable asset and one Eurotext constantly builds on to continually improve our processes, products and support.”

About Eurotext Translations
Eurotext Translations is a leading provider of professional translation and linguistic services, delivering high-quality, cost-effective language solutions to dynamic multinational companies and organisations throughout Europe, USA and Asia. Our international team of experts work together to provide the quality you expect of a global translation partner with the attention to detail you deserve.
Since it was founded in 1989, Eurotext Translations has differentiated itself through its dedicated customer focus. Our team at Eurotext believes passionately in identifying customers' language needs, and matching these requirements with the most appropriate linguistic team, developing products and services to meet those needs.

For more information, please contact:

Alan Duffy
Eurotext Translations
Unit 4, Adelphi House
Upper George’s Street
Dun Laoghaire
Co. Dublin

+ 353 1 7096400

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Life Sciences
Eurotext Translations is an ISO 9001-certified provider of high quality translations to the life sciences sector. We have helped many of the world’s life sciences companies significantly improve time to market through the deployment of Eurotext’s linguistic services, superior project management and software solutions. We understand the particular requirements of this highly regulated industry and work closely with our clients to ensure all their translated materials meet the needs of customers, physicians and patients.... Read More