2011 – ISO 9001 & EN15038 Certification Renewal
Eurotext is delighted to announce that it has successfully renewed its certification for the two international quality standards: ISO 9001:2008, as well as EN 15038:2006, the only quality standard designed specifically for the translation services industry. Annual NSAI surveillance audits were conducted across the organisation in February 2011, and we are very pleased to be entering our third year with full ISO 9001 and EN 15038 certification.
ISO 9001:2008 specifies the requirements for a quality management system where an organisation must demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements. Its objective is to enhance customer satisfaction through effective application of the system, including continuous improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
Created by the European Committee for Standardisation (CEN), EN 15038:2006 is the only quality standard designed specifically for the translation services industry. It specifies best practices and requirements for translation and localisation processes, the qualification of language professionals and the contractual framework with the customer.